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modalScaleIn{0%{opacity:0;transform:scale(.96)}to{opacity:1;transform:scale(1)}}@media (max-width:700px){.table-head{display:none!important}.ticket-row{grid-template-columns:auto 1fr auto!important;gap:9px!important;min-width:0!important}.ticket-copy,.requester-name,.phone-col,.date-col,.sla{grid-column:1/span 2!important}.open{grid-area:1/3!important}.modal-meta-grid{grid-template-columns:1fr}.modal-card{max-height:94vh;padding:16px}}.sla.frozen{text-align:left!important;font-variant-numeric:normal!important;box-sizing:border-box!important;border-radius:10px!important;flex-direction:column!important;align-items:flex-start!important;gap:3px!important;width:fit-content!important;padding:6px 10px!important;line-height:1.25!important;display:inline-flex!important}.sla.frozen.frozen-waiting{color:#ffd27d!important;background:#f5a52429!important;border:1px solid #f5a52459!important}.sla.frozen.frozen-planned{color:#93c5fd!important;background:#3b82f629!important;border:1px solid #3b82f659!important}.sla-frozen-title{letter-spacing:-.01em!important;white-space:nowrap!important;align-items:center!important;gap:4px!important;font-size:11px!important;font-weight:750!important;display:inline-flex!important}.sla-frozen-status{white-space:nowrap!important;align-items:center!important;gap:5px!important;font-size:11px!important;font-weight:600!important;display:inline-flex!important}.sla-frozen-status .sla-icon{color:inherit!important;flex-shrink:0!important}.sla-frozen-appointment{opacity:.9!important;white-space:nowrap!important;letter-spacing:-.01em!important;font-size:10px!important;font-weight:600!important}.header-title-block{flex-direction:column;gap:4px;display:flex}.technician-badge{background:#11a2981a;border:1px solid #11a29840;border-radius:999px;align-items:center;gap:9px;width:fit-content;margin-top:6px;padding:4px 12px 4px 5px;display:inline-flex}.tech-avatar-img{object-fit:cover;border:1px solid var(--amopi-accent);border-radius:50%;width:28px;height:28px;display:block}.tech-avatar-fallback{background:var(--amopi-accent);color:#062221;border-radius:50%;place-items:center;width:28px;height:28px;font-size:11px;font-weight:800;display:grid}.tech-info{align-items:center;gap:8px;font-size:12px;display:flex}.tech-name{color:#fff;font-weight:650}.tech-role{color:var(--amopi-muted);font-size:11px}.kpi.kpi-backlog{background:#f59e0b17!important;border-color:#f59e0b59!important}.kpi.kpi-backlog strong{text-shadow:0 0 14px #f59e0b4d;color:#f59e0b!important}.kpi.kpi-progress{background:#3b82f617!important;border-color:#3b82f659!important}.kpi.kpi-progress strong{text-shadow:0 0 14px #3b82f64d;color:#3b82f6!important}.kpi.kpi-solved{background:#a855f717!important;border-color:#a855f759!important}.kpi.kpi-solved strong{text-shadow:0 0 14px #a855f74d;color:#a855f7!important}.kpi.kpi-created{background:#a855f717!important;border-color:#a855f759!important}.kpi.kpi-created strong{text-shadow:0 0 14px #a855f74d;color:#a855f7!important}.kpi.kpi-major{background:#ef444417!important;border-color:#ef444459!important}.kpi.kpi-major strong{text-shadow:0 0 14px #ef44444d;color:#ef4444!important}.table-head,.ticket-row{grid-template-columns:65px minmax(210px,1.8fr) 105px minmax(150px,1.1fr) 120px minmax(185px,1.4fr) 130px!important;align-items:center!important;gap:14px!important;display:grid!important}.ticket-row{min-width:980px!important;min-height:56px!important;padding:8px 12px!important}.ticket-copy{cursor:pointer;flex-direction:column!important;justify-content:center!important;gap:3px!important;min-width:0!important;max-width:100%!important;display:flex!important;overflow:hidden!important}.ticket-title-text{transition:color .15s;color:#fff!important;white-space:nowrap!important;text-overflow:ellipsis!important;max-width:100%!important;font-size:13px!important;font-weight:600!important;line-height:1.3!important;display:block!important;overflow:hidden!important}.ticket-copy:hover .ticket-title-text{color:var(--amopi-accent)!important}.ticket-desc-text{color:var(--amopi-muted)!important;white-space:nowrap!important;text-overflow:ellipsis!important;max-width:100%!important;margin:0!important;font-size:11px!important;line-height:1.25!important;display:block!important;overflow:hidden!important}.requester-cell{align-items:center!important;min-width:0!important;max-width:100%!important;display:flex!important;overflow:hidden!important}.requester-name{-webkit-line-clamp:2!important;text-overflow:ellipsis!important;white-space:normal!important;word-break:break-word!important;color:var(--amopi-muted)!important;-webkit-box-orient:vertical!important;max-width:100%!important;font-size:12px!important;line-height:1.35!important;display:-webkit-box!important;overflow:hidden!important}.date-col{color:var(--amopi-muted)!important;flex-direction:column!important;gap:3px!important;min-width:0!important;font-size:11px!important;display:flex!important;overflow:hidden!important}.date-row-item{white-space:nowrap!important;text-overflow:ellipsis!important;align-items:center!important;gap:6px!important;display:flex!important;overflow:hidden!important}.date-val{color:#e8f4f5!important;font-size:11px!important;font-weight:600!important}.date-mod-val{color:var(--amopi-muted)!important;font-size:10px!important}.user-inline{text-overflow:ellipsis!important;align-items:center!important;gap:4px!important;display:inline-flex!important;overflow:hidden!important}.user-avatar-mini{object-fit:cover!important;border:1px solid #ffffff26!important;border-radius:50%!important;flex-shrink:0!important;width:16px!important;height:16px!important;display:block!important}.user-initials-mini{width:16px!important;height:16px!important;color:var(--amopi-accent)!important;background:#162a32!important;border:1px solid #11a29859!important;border-radius:50%!important;flex-shrink:0!important;place-items:center!important;font-size:8px!important;font-weight:800!important;display:grid!important}.user-name{color:var(--amopi-muted)!important;text-overflow:ellipsis!important;max-width:95px!important;font-size:10px!important;overflow:hidden!important}.mod-item{opacity:.9!important}.sla{text-align:center!important;box-sizing:border-box!important;flex-direction:column!important;justify-content:center!important;align-items:center!important;width:100%!important;display:flex!important}.sla.frozen{text-align:center!important;border-radius:9px!important;flex-direction:column!important;justify-content:center!important;align-items:center!important;width:100%!important;padding:7px 10px!important;display:flex!important}.sla-frozen-title{text-align:center!important;justify-content:center!important;align-items:center!important;width:100%!important;font-size:11px!important;font-weight:750!important;display:flex!important}.sla-frozen-appointment{text-align:center!important;opacity:.95!important;width:100%!important;margin-top:3px!important;font-size:10px!important;display:block!important}